> ## Documentation Index > Fetch the complete documentation index at: https://help.pharmatools.ca/llms.txt > Use this file to discover all available pages before exploring further. # How to submit and track central fill orders from your dispensing pharmacy This guide is for **dispensing pharmacies (senders)** — the pharmacy that receives the original prescription and sends it to a central fill pharmacy for compounding. ## Navigating to Central Fill There are three ways to access the Central Fill module: The **Central Fill Status** panel on the right side of your Dashboard shows your most recent pending orders at a glance. Click **View All** to see the full list. Click the **mortar and pestle icon** in the left sidebar to open the Compounding module. Expand **Central Fill** to access all sub-pages. The **Create Order** button is always visible in the top navigation bar, regardless of what page you are currently on. *** ## Creating an Order Navigate to **Compounding → Central Fill → Create An Order**, or click **Create Order** in the top bar. Choose the central fill pharmacy you are sending this order to from the dropdown. Only pharmacies you have an active connection with will appear here. If your intended pharmacy is missing, go to **Manage Connections** first. Enter the patient's full legal name exactly as it appears on the prescription. Attach a screenshot or export of the **mixture profile from your pharmacy management system (PPMS)**. This gives the central fill pharmacy the dispensing details they need to prepare the compound. This field is dynamic — your selection determines what additional fields appear. No additional fields are required. You can proceed directly to the remaining fields and submit. An **Enter New Quantity Requested** field will appear. Enter the updated quantity. This will be flagged for the central fill pharmacy's attention. An **Upload Image of Original Prescription** field will appear. Attach a photo or scan of the original prescription received at your dispensing pharmacy. If this order is tied to a specific lot number (e.g. a refill of a previously compounded batch), enter it here. Leave blank if not applicable. Add any instructions or context outside the standard fields — for example, special handling requests, patient allergy flags, or urgency notes. Enter the initials of the staff member submitting this order. This is used for accountability and tracking purposes. Once all required fields are complete, click **Submit**. The order will appear in the central fill pharmacy's queue immediately. *** ## Tracking Your Orders ### Active Orders Navigate to **Compounding → Central Fill → View Orders** to see all orders that are not yet archived. | Column | Description | | ------------ | ----------------------------------------------- | | **Date** | Date and time the order was submitted | | **Pharmacy** | The central fill pharmacy the order was sent to | | **Patient** | Patient's full name | | **Initials** | Staff member who submitted the order | | **Status** | Current order status (see below) | | **Actions** | Click **View** to open full order details | ### Order Statuses The order has been submitted and is awaiting acknowledgement from the central fill pharmacy. The central fill pharmacy has acknowledged the order and is actively working on it. The central fill pharmacy has marked the order as complete. ### Viewing Order Details Click **View** on any order to open its detail page. You will see: * All the information you submitted at the time of the order * A **Receiver Details** section populated by the central fill pharmacy — this may include notes, modifications, or additional information they have added while processing the order ### Past Orders Orders are automatically moved to **View Past Orders** one day after their status changes to **Completed**. This keeps your active list focused on in-progress work while preserving a full history for reference and compliance. Navigate to **Compounding → Central Fill → View Past Orders** to access your archived order history. *** ## Managing Connections Before you can send an order, your pharmacy must be connected to the central fill pharmacy through PharmaTools. Navigate to **Compounding → Central Fill → Manage Connections** to view, add, or remove connections. If you need to establish a new connection, contact your central fill pharmacy and have them add you from their receiver settings, or reach out to PharmaTools support. *** ## Quick Reference Top bar → **Create Order**, or Compounding → Central Fill → **Create An Order** Dashboard → Central Fill Status widget, or Compounding → Central Fill → **View Orders** Compounding → Central Fill → **View Past Orders** Compounding → Central Fill → **Manage Connections**