> ## Documentation Index
> Fetch the complete documentation index at: https://help.pharmatools.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Incoming central fill orders as a central fill pharmacy.

<Info>
  This guide is for **central fill pharmacies (receivers)** — the pharmacy that receives compounding orders from connected dispensing pharmacies and fulfills them.
</Info>

## Navigating to Central Fill

Access is identical to the sender side. Use any of the following:

<Columns cols={3}>
  <Card title="Dashboard Widget" icon="panels-top-left">
    The **Central Fill Status** panel on the right side of your Dashboard shows incoming orders with their current status. Click **View All** to see the full list.
  </Card>

  <Card title="Side Navigation" icon="panel-left-close">
    Click the **mortar and pestle icon** in the left sidebar to open the Compounding module, then expand **Central Fill**.
  </Card>

  <Card title="Top Bar" icon="panel-top-close">
    The **Create Order** button is always visible — however as a receiver, your primary action is managing incoming orders, not creating them.
  </Card>
</Columns>

***

## Managing Incoming Orders

Navigate to **Compounding → Central Fill → View Orders** to see all active orders sent to your pharmacy by connected dispensing pharmacies.

Each order displays the date, sending pharmacy, patient name, submitter initials, and current status. Click **View** to open the full order details.

### Updating Order Status

You can update the status of any order at any time directly from the **View Orders** page.

<Columns cols={3}>
  <Card title="Pending" type="warning" icon="clock">
    The default status when an order is first received. Update this to **Received** to acknowledge the order to the dispensing pharmacy.
  </Card>

  <Card title="Received" type="note" icon="circle-check">
    Signals to the dispensing pharmacy that you have acknowledged the order and are working on it.
  </Card>

  <Card title="Completed" type="check" icon="badge-check">
    Mark the order complete when the compound is ready. The order will move to the sender's **Past Orders** after one day.
  </Card>
</Columns>

<Tip>
  Update the status to **Received** as soon as you begin working on an order — this gives the dispensing pharmacy real-time visibility and reduces follow-up calls.
</Tip>

***

## Submitting Receiver Details

When viewing an order, you will see two sections:

* **Receiver Details** — shows any information you have already submitted for this order
* **Receiver Submission** — the form where you enter and submit your details

All fields in the Receiver Submission form are optional. Fill in what is applicable for the order.

<Steps>
  <Step title="ETA Entry">
    Provide an estimated time of arrival for the dispensing pharmacy — i.e. when they can expect the compounded product to be ready or delivered.
  </Step>

  <Step title="Processed Prescription">
    Attach a screenshot of the **mixture profile from your PPMS** (pharmacy management system). This is the central fill pharmacy's equivalent of the sender's Processed RX upload.
  </Step>

  <Step title="Pseudo-DIN">
    Enter the Pseudo-DIN associated with this compound. This is used for billing purposes on the dispensing pharmacy's end.
  </Step>

  <Step title="Expiry Days">
    Enter the number of days until expiry. This corresponds to the **BUD (Beyond Use Date)** of the compounded preparation.
  </Step>

  <Step title="Central Fill RX#">
    Enter the prescription number assigned to this order within your own system, for cross-reference and record-keeping.
  </Step>

  <Step title="Optional Notes to Send">
    Add any notes you want to communicate back to the dispensing pharmacy — handling instructions, substitutions made, delays, or other relevant information.
  </Step>

  <Step title="Submit Receiver Details">
    Click **Submit Receiver Details**. The information will appear in the **Receiver Details** section of the order, visible to the dispensing pharmacy when they view the order.
  </Step>
</Steps>

<Note>
  You can submit receiver details multiple times. Each submission updates the Receiver Details section visible to the sender.
</Note>

***

## Adding Dispensing Pharmacies

To receive orders from a dispensing pharmacy, they must first be registered as a sender in your system.

In the side menu under **Central Fill**, click **Register Sender** and fill in the required information. Once registered, that pharmacy will be able to select your location when creating a central fill order.

<Warning>
  The dispensing pharmacy will not be able to send you orders until you have registered them as a sender.
</Warning>

***

## Quick Reference

<Columns cols={2}>
  <Card title="View incoming orders" icon="list-check" href="/central-fill/view-orders">
    Compounding → Central Fill → **View Orders**
  </Card>

  <Card title="Update order status" icon="arrow-up-down" href="/central-fill/view-orders">
    Open **View Orders**, locate the order, and update the status directly from the list.
  </Card>

  <Card title="Submit receiver details" icon="file-pen" href="/central-fill/order-details">
    Open any order → scroll to **Receiver Submission** → fill in fields → **Submit Receiver Details**
  </Card>

  <Card title="Add a dispensing pharmacy" icon="link" href="/central-fill/register-sender">
    Compounding → Central Fill → **Register Sender**
  </Card>
</Columns>
